![]() If the router is off, then you can’t connect to the internet. Roku TV or streaming stick will most likely notify you that it’s not connected to any network, but you might easily miss this notice. So the most obvious step is to check if the router is still turned on in the first place. My Roku TCL Smart TV connects to my Netgear R7000 WiFi router wirelessly. Whenever I have internet issues on my Roku device, I usually start with my WiFi router. The following tips assume you already connected your device to a network but still experience internet connection issues. Roku Settings > Network > Setup connection To do that, go to Settings > Network > Setup connection. You can either connect to a wired or wireless network. So if you’ve not connected your Roku device to your WiFi network, make sure you do first and foremost. You can either setup or troubleshoot connection or proceed anyway which won’t be helpful. When you try to open a streaming App such as Youtube, Roku Channel or Netflix and your device isn’t connected to the internet, you’ll see a big notice pop up indicating that your device isn’t connected to the internet. Whatever your device is, these troubleshooting tips remain the same. But I have also used the Roku Streaming stick 4K. Before we get started, the Roku platform works on a number of devices from smart tvs, to streaming sticks and boxes.
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